Customer satisfaction, significant savings, reduction in back-office workload, and the avoidance of unnecessary contact are just a few of the positive outcomes being seen by councils as they optimise service delivery through the use of data and digital with OneVu, IEG4’s Citizen Engagement Platform.
During the session, you’ll also see how:
- You can maximise take up/engagement across the generations with SMS-based sign-up and SMS/WhatsApp/Facebook notifications
- You can rapidly deliver modern, digital council tax, benefits, business rates, housing, licensing and waste services that you can improve/update over time, and provide automation to help with changes in workforce
- You can empower carers/family to manage the affairs of those they look after digitally; crucial in an age where everything is virtual
Delivering a Single View of the Council: Join us and other local gov professionals on 30th March at 14:00
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