Customer satisfaction, significant savings, reduction in back-office workload, and the avoidance of unnecessary contact are just a few of the positive outcomes being seen by councils as they optimise service delivery through the use of data and digital with OneVu, IEG4’s Citizen Engagement Platform.
During the 50-minute session, you’ll also see how:
- You can maximise take up/engagement across the generations with SMS-based sign-up and SMS/WhatsApp/Facebook notifications
- You can rapidly deliver modern, digital council tax, benefits, business rates, housing, licensing, and waste services that you can improve/update over time, and provide automation to help with changes in the workforce
- You can empower carers/family to manage the affairs of those they look after digitally; crucial in an age where everything is virtual
Join us and other local gov professionals on 28th June by saving your seat here
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