Summary of free services/enhancements delivered to help with Coronavirus impacts

The following list includes a summary of actions taken by IEG4 to provide assistance to our customers in helping citizens and businesses with issues created by the COVID19 emergency.

New Forms Provided free of charge (for the duration of the emergency) for

• Corona Virus - Customer Contact Form
• Corona Virus - Business Request Assistance Form
• Corona Virus - Emergency Hardship Application
• Business Rates Grant Application - COVID19

Local Welfare Assistance

• Social Fund (England) - New Category Added for COVID19

Housing Benefit and Local Council Tax Support

• Advice on Evidence Capture - Providing guidance / reducing risk due to COVID19
• Self Employed Form provided free of charge to any customers requiring it